We may collect personal and business information that you voluntarily provide to us, including:
- Your name and contact information.
- Email address and telephone/mobile phone number.
- Company name, job title, and business information.
- Information submitted through contact, inquiry, consultation, or service-request forms.
- Information provided when requesting information about our IT consulting, website development, mobile application, digital marketing, or other services.
- Communications and correspondence between you and Convergent Tech Solutions.
- Information related to your use of our website, including IP address, browser type, device information, and pages visited.
- Any other information you voluntarily provide to us.
We may use the information we collect to:
- Provide and manage our IT consulting and technology services.
- Respond to inquiries, requests, and support questions.
- Provide consultations, proposals, estimates, and other requested information.
- Communicate with clients, prospective clients, employees, applicants, and business contacts.
- Provide service-related notifications, updates, and information.
- Send SMS/text messages when you have provided appropriate consent.
- Improve our website, services, systems, and customer experience.
- Maintain the security and functionality of our website and technology systems.
- Prevent fraud, abuse, unauthorized access, or other unlawful activity.
- Comply with applicable laws, regulations, and legal obligations.
By opting in to SMS communications, you acknowledge that you are consenting to receive messages from Convergent Tech Solutions.
Your consent to receive SMS/text messages is not a condition of purchasing any goods or services from Convergent Tech Solutions.
Message Frequency
Message frequency may vary depending on your interaction with our company and the type of communication you have requested.
Messages may be recurring, and message frequency may vary by week or month. The number of messages you receive will depend on the nature of the communication, your requests, and your relationship with Convergent Tech Solutions.
Opting Out of SMS Messages
You may opt out of future SMS/text messages at any time by replying STOP to any message you receive from us.
After receiving a STOP request, we will process your request and discontinue SMS communications to that number, except where permitted or required by applicable law.
You may also contact us directly at hr@convergenttechsolutions.com to request removal from our SMS communications.
Message and Data Rates
Message and data rates may apply. Your mobile carrier may charge you for SMS messages and data according to the terms of your mobile plan. Convergent Tech Solutions is not responsible for charges imposed by your mobile carrier.
Mobile Information and SMS Consent
Convergent Tech Solutions does not sell or share your mobile phone number or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.
We may use trusted technology and communications service providers to facilitate SMS delivery and operate our business communications systems. Such providers may process information only as reasonably necessary to provide services to Convergent Tech Solutions and subject to applicable contractual and legal requirements.
We do not sell your personal information.
We may share personal information with trusted service providers, contractors, technology providers, hosting providers, communication providers, and other business partners when reasonably necessary to operate our business, provide our services, maintain our systems, or communicate with you.
We may also disclose personal information when required or permitted by applicable law, legal process, court order, governmental authority, or when reasonably necessary to protect our rights, property, systems, users, clients, or others.
We do not share mobile phone numbers or SMS consent information with third parties for their own marketing purposes.
Our website may use cookies and similar technologies to operate the website, improve functionality, understand website traffic, analyze usage, and improve the user experience.
You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect some features or functionality of our website.
We may use third-party technology, hosting, analytics, communications, customer-management, or other business service providers to support our operations.
These providers may have access to information only to the extent reasonably necessary to perform services on our behalf and are expected to handle such information in accordance with applicable contractual and legal requirements.
Our website may also contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of websites and services you access through third-party links.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee that your information will be completely secure in all circumstances.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business and legal records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
We may retain SMS consent and opt-out records for as long as reasonably necessary to document compliance with applicable communication and legal requirements.
Depending on applicable law, you may have certain rights concerning your personal information, which may include the ability to:
- Request access to certain personal information we maintain about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Opt out of certain communications.
- Withdraw consent to SMS communications by replying STOP.
- Request information regarding how your personal information is collected and used.
To exercise an applicable privacy right, please contact us using the information provided in the Contact Us section below. We may need to verify your identity before processing certain requests.
If you have questions, concerns, or requests regarding this Privacy Policy, our privacy practices, or our SMS communications, please contact us:
Convergent Tech Solutions
Address:
100 Glen Borough Dr Suite 578G
Houston, TX 77067
USA
Email: hr@convergenttechsolutions.com
Phone: +1 605-972-2623
Website: https://convergenttechsolutions.com/